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Tag Archives: assisted living

5 Key Elements to Every Customer Service Program in Long Term Care Facilities

Customer service is the cornerstone of every business. The concept of excellent customer service is used in many brand taglines to assure customers that their wellbeing is the most important aspect of the customer-business relationship. Satisfaction surveys are issued by every industry, store and business; auto dealers call to see if you like your car,  Continue Reading »

For Healthcare Staffing Agencies, contract due diligence is a first line of defense

In today’s litigious environment, healthcare staffing agencies, now more than ever before, need to do their due diligence with clients before they contract for services.  Hospitals, ambulatory surgery centers, nursing facilities, home healthcare companies, correctional settings ….  Many, if not all, of the standard healthcare staffing firm’s clients are under pressure to decrease costs while  Continue Reading »